LEGAL INFORMATION
Privacy Policy
Last updated: 01/02/2026
YOUR PRIVACY
How We Handle Your Personal Information
At OCI Gateway, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website or contact us.
This policy applies to all visitors to ocicardservices.co.uk, including users who submit enquiries through our contact forms. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Who We Are
OCI Gateway provides independent application guidance services for UK residents applying for Overseas Citizen of India (OCI) cards and Indian eVisas.
We are not affiliated with the Government of India, the High Commission of India, or any official authority.
2. Information We Collect
We may collect and process the following personal information:
Name
Email address
Phone number
Information submitted through contact or enquiry forms
Service-related information you voluntarily provide
We do not collect payment information directly through this website.
3. How We Use Your Information
We use your personal information to:
Respond to enquiries submitted through our contact forms
Provide application guidance and support
Communicate with you regarding your enquiry or service
Improve our website and services
We only use your data for the purposes for which it was provided.
4. Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
Consent – when you submit a form or contact us
Legitimate interests – to respond to enquiries and provide guidance
You may withdraw consent at any time by contacting us.
5. Cookies
Our website uses cookies to improve functionality and user experience.
Cookies may be used for:
Website performance
Analytics
Cookie preference management
You can manage or disable cookies through your browser settings or our cookie banner.
6. Third-Party Services
We may use trusted third-party services to operate our website, including:
Website analytics tools
Email delivery services
Contact form and communication tools
These providers only process data on our behalf and are required to comply with data protection regulations.
7. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Personal information is stored securely and only accessible to authorised persons.
8. How Long We Keep Your Data
We retain personal information only for as long as necessary to:
Respond to enquiries
Provide requested guidance
Meet legal or regulatory obligations
Data is securely deleted when no longer required.
9. Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
To exercise these rights, contact us using the details below.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, you can contact us at:
Email: info@ocigateway.co.uk
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
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