LEGAL INFORMATION
Terms & Conditions
Last updated: 01/02/2026
TERMS OF USE
Terms & Conditions
These Terms & Conditions govern your use of the OCI Gateway website and any services provided through ocicardservices.co.uk. By accessing or using this website, you agree to be bound by the terms outlined below.
These terms apply to all visitors, users, and individuals who access our website or submit enquiries through our contact forms. If you do not agree with any part of these Terms & Conditions, you should not use this website.
1. About Our Service
OCI Gateway provides independent application guidance services for UK residents applying for Overseas Citizen of India (OCI) cards and Indian eVisas.
We are not affiliated with the Government of India, the High Commission of India, VFS Global, or any official authority.
2. Scope of Services
Our services are limited to providing guidance and information to help users understand application requirements and processes.
We do not:
Issue OCI cards or visas
Make decisions on applications
Control processing times or outcomes
Represent ourselves as an official government service
Final decisions are made solely by the relevant authorities.
3. No Guarantee of Outcome
Submitting an application using our guidance does not guarantee approval, acceptance, or processing within any specific timeframe.
Approval decisions, processing times, and entry permissions are determined entirely by the relevant authorities.
4. Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
Consent – when you submit a form or contact us
Legitimate interests – to respond to enquiries and provide guidance
You may withdraw consent at any time by contacting us.
5. User Responsibilities
By using this website, you agree to:
Provide accurate and truthful information
Review all application details before submission
Ensure documents submitted are correct and up to date
Comply with all applicable laws and regulations
OCI Gateway is not responsible for errors resulting from incorrect or incomplete information provided by the user.
6. Website Use
You agree not to:
Use this website for unlawful purposes
Attempt to gain unauthorised access to systems
Copy, reproduce, or distribute website content without permission
All content on this website is provided for informational purposes only.
7. Limitation of Liability
To the maximum extent permitted by law, OCI Gateway shall not be liable for:
Application refusals or delays
Losses arising from reliance on information provided
Travel disruptions or costs incurred
Indirect or consequential losses
Use of this website and services is at your own risk.
8. How Long We Keep Your Data
We retain personal information only for as long as necessary to:
Respond to enquiries
Provide requested guidance
Meet legal or regulatory obligations
Data is securely deleted when no longer required.
9. Third-Party Links
This website may contain links to third-party websites for informational purposes. OCI Gateway is not responsible for the content, accuracy, or privacy practices of external websites.
10. Changes to These Terms
We reserve the right to update or amend these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date.
Continued use of the website constitutes acceptance of the updated terms.
11. Contact Information
If you have any questions about these Terms & Conditions, you may contact us at:
Email: info@ocigateway.co.uk
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